Service and Privacy

  • For hygiene reasons, only items that are still in their sealed packaging can be taken back from returns.

  • All jewellery from this online store are sold clean, not sterile and per one, unless stated differently in the item's description.

Safety and Privacy:

The webshop runs in a safe environment. The online store is run by myself Emmie Velders-Lindeman and no one else.

All personal information (name, adress, e-mail, phone number) you filled in on this website are only used to process an order you placed. This information is not distributed to any third party. You can request removal of your information from our system at any time. 

You can sign yourself up for the newsletter by clicking "subscribe" on the website or though the link in the email you have received. If you haven't received an email and/or haven't clicked the link, this means you aren't subscribed to the newsletter. If you already signed up, you can always sign back off from receiving the newsletter.

Did you contact Soesha though social media? Then I am extra careful. Because the communication runs via a so-called 'third party', I have no control over the implementation of the security on such apps or platforms and I do not ask for personal information via social media. Should I need more information from you to carry out your request, I will contact you via email or telephone.

Complaints or concerns? +31702148937 (during working hours of the physical store of SoeshaPiercing: The Infirmary) 

Or through info@soeshaduka.nl

If you have a complaint or concern, you can always contact Soesha. For this you may use the contact form below (please mention your order number if this is about an order or product) or ring the store on the phone. Please communicate your complaint so we can find a suitable solution and solve the problem to your liking. Also, complaints can be teaching to improve the service.  You may also want to use the European ODR platform.

Do you represent a company?

And you would like to order wholesale? Get in touch.

info@soeshaduka.nl

Offers

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